Our platform delivers a direct, secure gateway to your email account via the dedicated portal at mail.vipmail.app, ensuring seamless connectivity across all devices including desktops, tablets, and smartphones like the iPhone.

We prioritize a streamlined, dependable interface that upholds your privacy while offering comprehensive features essential for modern email management, such as advanced search capabilities, customizable folders, and integrated contact organization.

Security is fortified through state-of-the-art TLS encryption protocols, multifaceted authentication methods including two-factor options and biometric verification where supported, and rigorous session controls that prevent unauthorized access.

Every connection undergoes real-time monitoring for potential threats, with automatic isolation mechanisms activated upon detection of any irregularities, thereby safeguarding your data from interception or alteration.

Accessibility is straightforward from any contemporary web browser, eliminating the dependency on external applications and empowering you with full control over your communications.

Our dedicated security team operates continuously to implement timely updates, conduct threat assessments, and uphold system robustness, supported by independent audits and regular penetration testing that confirm our defenses against evolving cyber risks.

This commitment extends to compliance with global standards like GDPR and ISO 27001, providing you with peace of mind through verifiable security practices that have demonstrated effectiveness in real-world scenarios, including blocking over 99.8 percent of attempted breaches in recent evaluations.

We strongly recommend that all users create strong passwords of at least 14 characters, incorporating a mix of uppercase and lowercase letters, numbers, and special characters, to further enhance account protection.

Our systems are monitored 24/7 by a dedicated team, ensuring rapid response to any anomalies. Security-relevant ports are locked down and accessible only by authorized personnel, minimizing potential attack vectors.

• Instant access to inbox, drafts, and archives with intuitive navigation.
• End-to-end encryption for sensitive emails, ensuring only intended recipients can read them.
• Customizable security alerts for unusual login attempts or device changes.

For enhanced usability, we integrate features like auto-save drafts and offline mode support via progressive web app capabilities, allowing you to work efficiently even in low-connectivity environments.

Recognizing that the majority of cyberattacks originate from seemingly innocuous emails, our system incorporates multiple defensive layers to neutralize these dangers prior to their arrival in your inbox, leveraging cutting-edge technologies for proactive threat mitigation.

Each incoming message is subjected to instantaneous analysis via sophisticated threat intelligence feeds, behavioral pattern recognition algorithms, and artificial intelligence driven content scrutiny that identifies subtle indicators of malice.

Potentially harmful links are automatically rewritten or isolated to prevent redirection to malicious sites, while risky attachments undergo strict blocking or sandboxed execution to detect hidden exploits.

We address zero-day vulnerabilities through dynamic sandbox environments that simulate and contain potential threats without impacting your workflow.

This automated protection is complemented by manually curated rulesets designed to minimize false positives, ensuring legitimate communications are not inadvertently disrupted.

Our adaptive spam filters draw from worldwide data aggregates to evolve rapidly, often adapting to novel attack vectors within minutes of their emergence, achieving block rates exceeding 99.97 percent based on internal metrics and third-party validations.

Furthermore, we empower users through educational resources, including detailed threat reports, customizable alert settings, and simulated phishing exercises tailored to your organization's needs, fostering a culture of vigilance that enhances overall security posture.

The outcome is a harmonious blend of robust defense and user-friendly operation, where malicious content is eradicated efficiently without introducing unnecessary delays or frustrations, ultimately reducing organizational risk while maintaining smooth email flows for daily operations.

• Real-time link scanning with URL reputation checks from global databases.
• AI-powered attachment analysis that detects malware in over 150 file types.
• User training modules with interactive simulations to build phishing resistance.

In addition, integration with external tools allows for automated reporting to compliance teams, ensuring that your protection strategy aligns with regulatory requirements and evolves with emerging threats.

In an era where aggressive filtering can inadvertently block vital communications, our whitelisting mechanisms guarantee prompt delivery for verified senders, providing a safeguard against overzealous spam controls that might otherwise hinder business-critical emails.

Users can easily request whitelisting for trusted domains or addresses by reaching out to our support at postmaster@vipmail.app, where our team processes requests swiftly with minimal verification steps to accommodate urgent needs.

We employ a flexible framework that balances stringent security with adaptability, allowing custom rules based on sender reputation, IP ranges, or content patterns.

Delivery infrastructure relies on a globally distributed network with redundant pathways, continuous reputation monitoring, and proactive avoidance of blacklisting through adherence to best practices in email transmission.

This setup minimizes latency and ensures emails arrive intact, bypassing common pitfalls like spam folder diversions or outright rejections, with success rates averaging 99.99 percent in high-volume scenarios.

We rigorously validate SPF, DKIM, and DMARC configurations to bolster your domain's sender credibility, preventing spoofing and enhancing deliverability across major providers.

Reliability is engineered through daily refinements, including automated feedback loops with recipients' servers to address any delivery issues preemptively.

For organizations handling sensitive or time-sensitive correspondence, this system not only prevents losses but also provides detailed analytics on delivery performance, enabling informed adjustments to communication strategies.

• Automated whitelisting tools for bulk sender management.
• Real-time delivery status tracking with bounce notifications.
• Customizable rules for prioritizing emails from key partners.

Our approach transforms email delivery from a probabilistic event into a predictable, engineered certainty, supporting seamless operations for businesses of all sizes.

Beyond basic email functionality, vipmail.app serves as a comprehensive collaboration ecosystem, integrating tools for communication, scheduling, document sharing, and task management into a unified, intuitive platform that enhances productivity without compromising security.

Users can establish shared calendars with real-time synchronization across teams, centralize contact databases for easy access and updates, and securely exchange files directly within the interface, eliminating the need for external services that might introduce vulnerabilities.

Embedded real-time chat and group discussion forums streamline interactions, reducing reliance on lengthy email threads and accelerating decision-making processes.

Each feature is crafted with a focus on equilibrium between ease of use and robust protection, including automatic virus scanning for shared files, encrypted links with expiration controls, and granular permission settings that allow precise management of access rights.

Suitable for small teams or large enterprises, the platform delivers enterprise-level capabilities in a simplified package, featuring customizable dashboards, notification preferences, and integration with popular productivity suites.

We continually refine the system based on user input and usage analytics, introducing enhancements such as mobile-optimized views for on-the-go collaboration and AI-assisted task prioritization.

This holistic approach minimizes workflow disruptions, fosters efficient teamwork, and scales effortlessly to meet growing demands, all while maintaining high standards of data integrity and privacy.

• Shared calendars with event reminders and RSVP tracking.
• Secure file vaults with version history and access logs.
• Integrated chat rooms with end-to-end encryption for confidential discussions.

By consolidating these tools, vipmail.app empowers users to achieve more with less effort, turning routine tasks into streamlined, collaborative experiences.

After two decades managing email infrastructure, we know what works. Here are our proven recommendations.

Windows: emClient

Our top choice for Windows users. Modern, powerful, reliable.

• AI-powered email composition and smart categorization
• Complete productivity suite (email, calendar, tasks, notes)
• Excellent IMAP/SMTP standards compliance
• Used by 100,000+ businesses worldwide
• Built-in encryption and security features
• Clean interface, no bloat

Perfect compatibility with vipmail.app. Zero issues in testing.
Download: https://www.emclient.com/

macOS: Apple Mail

Native, fast, efficient. Works seamlessly with your Mac.

• Pre-installed and optimized for macOS/iOS
• Reliable IMAP synchronization
• Minimal resource usage
• Just works

Linux: Mozilla Thunderbird

Open source, proven reliability, strong community.

• Cross-platform stability
• Standards-compliant protocols
• Decades of proven performance

Why These Clients?

• Standards-compliant (IMAP/SMTP/PGP)
• Proven reliability in production
• Regular security updates
• No proprietary protocol deviations
• Tested extensively with vipmail.app

We recommend what works in real-world scenarios, not what has the biggest marketing budget.

Over the past three decades we have worked with nearly every major email platform on the market. Experience has shown that reliability does not depend on brand recognition or market share. Some popular clients may look polished, yet often introduce synchronization problems, corrupted folders, or unstable updates that make daily work more complicated than it should be.

Our recommendations are based on consistent performance, clean protocol handling, and long term stability. We value software that respects open standards, operates predictably, and protects your data without hidden background processes. This is why we carefully test each application with vipmail.app before recommending it to our users.

Every product mentioned above has proven to deliver reliable IMAP and SMTP operation, correct handling of encryption, and dependable compatibility across systems. We focus on what works securely and consistently, not on what is advertised the loudest.

If you already use another email client, you are free to continue with it as long as it supports full IMAP over TLS encryption. However, if you experience connection problems, delayed synchronization, or recurring certificate warnings, switching to one of the recommended clients above will likely resolve these issues immediately.

vipmail.app is designed for professionals who expect stability and privacy without compromise. We choose tools that share the same values.

vipmail.app is built for security and privacy. Every connection is fully encrypted and follows the strictest European data protection standards. Unencrypted or legacy protocols are not supported. To guarantee complete protection of your data, connect only through IMAP with SSL or TLS encryption.

IMAP, the Internet Message Access Protocol, keeps your mailbox synchronized across all your devices. When you read, move, or delete an email, the change appears instantly everywhere. All your messages stay safely stored on our servers, giving you a consistent view on your phone, tablet, and computer.

POP, the older Post Office Protocol, downloads messages to one device and often deletes them from the server. If that device fails or is lost, your messages cannot be recovered. IMAP avoids this risk by keeping all your mail securely on the server under continuous encryption and protected backup.

In short, IMAP is the better choice. It is modern, reliable, and secure. It keeps your data safe and makes sure nothing is lost.

IMAP and SMTP Configuration

All mail clients must use encryption. Connections without encryption are blocked automatically.

TLS Encryption

TLS, Transport Layer Security, protects your connection from start to finish. All data exchanged between your device and vipmail.app is encrypted and cannot be intercepted. Your login credentials and message contents stay secure at all times.

Advantages of IMAP

• Full synchronization across all devices
• Secure server side backup for all messages
• Same mailbox structure everywhere
• Easy recovery after device replacement or loss
• Encrypted communication by default

vipmail.app provides secure, reliable and private communication. For setup assistance or technical support, please contact postmaster@vipmail.app.

vipmail.app is operated by intelligent piXel GmbH, International Institute of Forensic Expertise (IIFE), Enzianstraße 4a, 82319 Starnberg, Germany. We take privacy seriously and handle all personal data in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and all other relevant European privacy laws.

As the data controller under Article 4(7) GDPR, intelligent piXel GmbH is responsible for the processing of personal data collected in connection with the use of our services. You can contact us at postmaster@vipmail.app at any time for privacy-related inquiries.

We process personal data only when a lawful basis exists. This may include the performance of a contract, user consent, or legitimate interests pursued by us or by third parties. The processing is always limited to what is necessary for the operation, maintenance and improvement of our email and communication platform. Personal data refers to any information that can identify you directly or indirectly, such as your name, address, email address, identification data, IP address, or communication metadata.

AI Chat Assistant (Tyra): Our website features an AI-powered support assistant called Tyra, powered by OpenAI's GPT technology. When you use the chat, your messages are sent to OpenAI (USA) for real-time processing to provide email-related support answers. Chat messages are NOT permanently stored on our servers or by OpenAI for training purposes. We only collect technical data (IP address, session timestamp) for rate limiting and security. The chat is completely optional and anonymous - no personal data is required. We strongly recommend NOT entering any personal information (full name, address, passwords, financial details) in the chat. For more details about OpenAI's data handling, see their Privacy Policy at openai.com/privacy. Data transfers to the USA are protected by the EU-US Data Privacy Framework and Standard Contractual Clauses under GDPR Art. 46.

When you register with vipmail.app, we collect basic account information, identification details necessary for account verification, and technical data generated during your use of the service. This data is used exclusively to provide and secure your account, prevent misuse, and meet legal obligations such as accounting and billing. We do not sell, rent or share personal data for marketing purposes.

All personal data is stored on secure servers within the European Union. We use encryption technologies such as AES-256, firewalls, access control systems and regular security audits to prevent unauthorised access, loss or alteration. Transfers of data to trusted service providers are limited to cases where these partners act strictly on our instructions and are bound by GDPR-level security obligations.

Our system automatically generates technical logs to ensure reliable operation and to detect faults or abuse. These logs may contain technical metadata such as timestamps, IP addresses or email routing information. They are stored for a maximum of 48 hours and deleted automatically thereafter, unless retention for a longer period is required to investigate an incident or by law. Wherever possible, we pseudonymise log data.

Email content remains confidential. We do not read or analyse messages manually. To protect our users from spam, malware and technical abuse, automated filters may scan message headers or attachments at transport level. These filters operate solely for security purposes and do not store message content beyond what is necessary for delivery. Manual access occurs only when strictly necessary to correct a technical fault reported by the user.

We do not participate in mass surveillance, chat monitoring or data-sharing schemes of any kind. Personal data or message metadata will only be disclosed upon receipt of a valid and binding order issued by a competent German or European authority or court. We examine the legality of every request and, where permitted by law, notify affected users before or after disclosure.

Daily encrypted backups are created during night-time hours to ensure data integrity and availability. Backups are stored exclusively in secure European data centres, are accessible only to authorised technical staff, and are deleted automatically after ten days unless longer retention is required by law. Each customer remains responsible for maintaining their own independent backups.

If personal data must be processed outside the European Economic Area, this will occur only under safeguards recognised by the European Commission, such as Standard Contractual Clauses or an adequacy decision.

Users have the right to access, rectify, erase or restrict the processing of their data, to object to processing, and to receive a copy of their data in a portable format as provided in Articles 15 to 22 GDPR. Requests may be sent to postmaster@vipmail.app and will be processed within one month. If you believe your data protection rights have been violated, you may lodge a complaint with the Bavarian State Office for Data Protection Supervision (BayLDA) or another competent supervisory authority in your country of residence.

We maintain internal records of all processing activities and conduct data protection impact assessments where necessary. Upon written request, we also provide a GDPR-compliant Data Processing Agreement in accordance with Article 28 GDPR. This agreement defines the scope, purpose, and technical safeguards of any data processing carried out on behalf of our customers. For confidentiality and security reasons, this document is not published publicly and is provided only upon verified request.

We continuously review and update our technical and organisational security measures to ensure a high level of protection for all stored and transmitted data. All communications with our servers are encrypted using TLS.

We may update this Privacy Notice from time to time to reflect changes in law, technology or internal processes. Updates take effect upon publication on vipmail.app. Significant changes will be communicated via email or within your account dashboard. Continued use of the service after notification constitutes acceptance of the revised policy.

vipmail.app stands for confidentiality, transparency and control. We protect your privacy not only because the law requires it, but because we believe secure communication is a fundamental right.

Anti-Spam Policy: The use of vipmail.app for transmitting spam, unsolicited bulk emails, phishing attempts, malware distribution, or any form of illegal, harmful, or abusive content is strictly prohibited and constitutes a material breach of these terms. Spam includes any electronic message sent without the recipient's explicit consent, in violation of applicable laws such as the CAN-SPAM Act, GDPR consent requirements, or national anti-spam regulations. Users are solely responsible for ensuring all communications comply with these laws, including obtaining verifiable opt-in consents, providing clear unsubscribe mechanisms, and honoring opt-out requests immediately. We actively monitor platform usage for abusive behavior through automated systems and manual reviews. Violations will result in immediate account suspension or termination without notice or refund, potential permanent bans, and reporting to relevant authorities. Abuse reports, including complaints about spam or misuse, should be directed to postmaster@vipmail.app for prompt investigation. We cooperate fully with law enforcement and may disclose user data as required by law. By using the service, you agree to indemnify and hold us harmless from any claims arising from your violations of this policy.

Security Recommendations: To enhance account security, we strongly recommend and encourage all users to enable Two-Factor Authentication (2FA) immediately upon account creation or login. 2FA adds a critical second layer of verification, such as through authenticator apps (e.g., Google Authenticator), hardware tokens, or SMS codes, making it significantly harder for unauthorized parties to access your account even if credentials are compromised. Without 2FA, accounts are more susceptible to risks like phishing, credential stuffing, or brute-force attacks. Instructions for enabling 2FA are available in your account settings, and our support team can assist via postmaster@vipmail.app. While we provide robust platform-level security, users are responsible for maintaining strong passwords, avoiding suspicious links, and reporting any security incidents promptly.

Terms of Service and Limitation of Liability: By accessing or using vipmail.app, you agree to these Terms of Service, which form a binding legal agreement between you and intelligent piXel GmbH. The service is provided on an as is and as available basis, without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. We do not guarantee that the service will be error-free, secure from all threats, or always available, and we disclaim all liability for any interruptions, delays, or data loss resulting from factors beyond our control, such as network failures, cyberattacks, or force majeure events (e.g., natural disasters, wars, pandemics). In no event shall intelligent piXel GmbH, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of the service, even if advised of the possibility of such damages. Our total aggregate liability for any claims under these terms shall not exceed the amount you paid us in the twelve months preceding the claim, or 100 Euros, whichever is less. You agree to indemnify, defend, and hold harmless intelligent piXel GmbH and its affiliates from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys fees, arising from your use of the service, your content, or your violation of these terms or applicable laws. We reserve the right to modify, suspend, or terminate the service or your access at any time, with or without notice, for any reason, including violations. These terms are governed exclusively by the laws of the Federal Republic of Germany, without regard to conflict of laws principles, and any disputes shall be resolved in the courts of Munich, Germany. If any provision is found unenforceable, the remaining provisions remain in full effect. We may update these terms at any time, with changes effective upon posting or notification via email or the platform; your continued use constitutes acceptance. For questions, contact postmaster@vipmail.app.